Order cancellations must be received at least 7 days prior to your scheduled delivery date. If you wish to cancel your Blooming Emotions order please send an e-mail to info@bloomingemotions.com , with the subject heading CANCEL. Please type your order number along with your name and address in the body of the email. You will receive an email notice verifying cancellation of your order within 48 hours. All canceled orders will be charged a 15% service fee. Blooming Emotions will refund the amount you paid minus the 15% cancellation processing fee.