Can I edit my order?
We’re not able to edit orders once they’ve been placed. If you need to make changes or request a cancellation, please reach out to us ASAP with all the details and we'll do our very best to take care of it.
Can I add something to my order?
Sorry, we’re unable to add or remove items to your order once it has been placed. We process orders very quickly so once you place your order, our efficient system is unable to make changes.
I need to cancel my order, what’s your policy?
Once your order has left the farm and shipped, there’s little we can do. We understand that situations arise and it’s our goal to help. However, given the perishable nature of our product we cannot cancel or refund after the shipping date.
We can request the shipping carrier to reroute the flowers to a different address if given enough notice.
Do you charge sales tax?
We do not charge sales tax. We only charge taxes for Florida deliveries.
What is your refund policy?
We want you to be completely happy with everything you order from BloomingEmotions.com. If for any reason you are unsatisfied with our product, please contact us right away.
To help expedite the refund process, please provide us with pictures of the wilted or damaged flowers in the same day of the delivery. These pictures help our quality assurance team. Email email@example.com.